Privacy Policy

Thank you for visiting this website, which is owned and operated by Zimmer Inc. Zimmer is a global medical device company and a world leader in innovative and personalized joint replacement technologies. Our goal is to restore mobility, alleviate pain and improve the quality of life for patients around the world.

This website privacy policy explains our information practices and the choices you can make about the way your personal information is collected and used through this website. If you send us information through this website, you agree to our use and disclosure of that information in accordance with this policy.

Personal Information We Collect

You may browse many sections of this website without providing any personal information about yourself. For example, you can review our product offerings for patients or healthcare providers or read about our company and its management. However, if you choose to register for one of our services, ask us a question through our Contact Us link, or apply for employment with us, we must necessarily collect certain information from you. The information we collect will be related to the product or service requested, such as your name and contact details, the nature of the product or service requested, and related information so that we may fulfill your request and respond to you. If you apply for a job with Zimmer through our website, the information collected will include your qualifications for the position, your education, applicable licenses or certifications, prior job history, references, and any other information that you choose to include about yourself.

Occasionally, Zimmer may invite you to participate in a survey or poll such as providing feedback on our website site content, services, or products. Your responses will be anonymous unless you choose to provide your contact details so that we can provide you with additional information regarding the survey.

For any information that we collect through our sites, Zimmer will own that data.

E.U.-U.S. and Swiss-U.S. Safe Harbor Certification

The Safe Harbor certification program is an international data privacy program co-sponsored by the U.S. Department of Commerce and the European Commission. The following Zimmer companies have voluntarily certified their adherence to the U.S.-E.U. and the U.S.-Swiss data privacy and security frameworks under that program: Zimmer Holdings, Inc., Zimmer, Inc., Zimmer US, Inc., Zimmer Dental Inc., Zimmer Spine, Inc., Zimmer Surgical, Inc., Accelero Health Partners, LLC, and Zimmer Orthobiologics, Inc.

Through these certifications, the Zimmer companies have committed to uphold the Safe Harbor principles of Notice, Choice, Onward Transfer, Security, Data Integrity, Access, and Enforcement. You can learn more about those principles and Zimmer’s surrounding obligations under the Safe Harbor Certification Program by going to the U.S. Department of Commerce's Safe Harbor website at: www.export.gov/safeharbor/. You can also view Zimmer's Safe Harbor certification information through that site. If you have questions about Zimmer's Safe Harbor privacy practices or believe that your information has been mismanaged, you can contact Zimmer at zimmer.consumerrelations@zimmer.com, or use the Contact Us link on this website.

Cookies and Other Anonymous Web Tracking Techniques

Like most websites, we use "cookies" on our website to help us serve you better on future visits, and to help us evaluate and improve the content or functions of our site. A cookie is a small text file which is sent by a website, accepted by a web browser and then placed on your hard drive. The information collected from cookies lets us know that you visited our site in the past, and helps you avoid having to re-enter information on each visit in order to use some of our products or services. You can always set your browser to refuse all cookies from this and other websites that you may visit. This will provide you with more control over the acceptance of cookies on your computer. However, it is possible that some portions of this website will not function properly or may perform more slowly if you choose to reject cookies. By using our websites and not disabling cookies, you consent to their use for the described purposes.

Using and Sharing Information Collected

Zimmer may share your information within its affiliates, subsidiaries, and related companies as well as with third parties that assist us in providing the products or services that you requested or improving our marketing or administration. This includes companies that provide analytics to us about use of our website, so that we can evaluate use of our websites and continue to improve our website content.

To the extent that your data is transferred out of the country where you live, such as to Zimmer companies in other countries, please note that there may be different standards that apply to how your data may be used and protected. (The list of Zimmer companies is included in this website, and will be updated if we expand to other locations.) Please be assured that Zimmer has put in place safeguards to ensure that your data is adequately safeguarded and protected irrespective of the country. This includes obtaining written assurances from any third party given access to your data so as to require them to adopt standards that ensure an equivalent level of protection for your data as that adopted by Zimmer.

Zimmer does not share or sell any personal information that you provide to us through our website for any separate use by any third party.

From time to time, we will provide aggregate statistics about our customers, sales, online traffic patterns and related information to reputable third parties who help us improve our business and services, but these statistics do not include any personal identifying information.

In the event that we sell, assign or transfer all or part of the Zimmer business, we may transfer your personal information to the buyer. However, the buyer, assignee, or transferee will be required to safeguard your personal information in a manner that is consistent with the requirements in this Privacy Policy.

Safeguarding Your Information

Consistent with applicable laws and requirements, Zimmer has put in place appropriate physical, electronic, and administrative safeguards to protect your personal information from loss, misuse, alteration, theft, unauthorized access, or unauthorized disclosure. We evaluate these safeguards on an ongoing basis to help minimize risks from new security threats as they become known. However, as is the case with all websites, we unfortunately are not able to guarantee 100% security for data collected through our public websites.

If you are providing any sensitive personal information to us through our website, such as credit card details (for billing purposes), please be sure that the computer you are using to do so has up-to-date anti-virus software in place, to minimize the risk of any access to your information before it reaches us. For any credit card payments that take place in connection with this site, you will be linked to another site that has verified its compliance with a set of specific security requirements for collecting and processing credit card data, as issued by the Payment Card Industry (leading global credit card companies).

Our Commitment to Children's Privacy

This website is not intended for use by children under 13 years of age. Any personal information inadvertently collected from children will be promptly erased. This does not affect any medical information about children that may be provided by healthcare professionals in connection with product or service information requests.

Update, Modify or Correct Your Information

Zimmer takes reasonable steps to ensure that your personal data is accurate and up-to-date for the purposes for which it was collected. We encourage you to contact us to update or correct your information if it changes or if you believe that any information that we have collected about you is inaccurate. Consistent with legal requirements and limitations, Zimmer also permits you to obtain a copy of personal information that we hold about you. To do so, please write to us at zimmer.consumerrelations@zimmer.com. Please note that we will likely require additional information from you in order to honor the request.

Right to Unsubscribe

You have the right to unsubscribe from any services that we offer if you no longer want to participate. To do so, please use our Contact Us link on this site for additional information, or email us at zimmer.consumerrelations@zimmer.com. Please note that if you already have requested products or services when you decide to withdraw consent, there may be a short period of time for us to update your preferences and ensure that we honor your request.

Links to Other Websites

Our website may contain links to other websites that are not owned or operated by Zimmer. You should carefully review the privacy policies and practices of other websites, as we cannot control and are not responsible for privacy policies or practices of third-party websites that are not ours.

Changes to This Privacy Policy

As we continue to provide additional services and as the privacy laws and regulations evolve, it may be necessary to revise or update this Policy. We encourage you to review this Policy from time to time, as you return to our site, so that you are familiar with any changes. Please note that we use personal information in accordance with the privacy policy that was in effect at the time the information was collected.

Contact Us

If you have any questions, please email us at zimmer.consumerrelations@zimmer.com or write to us at P.O. Box 708 1800 West Center Street, Warsaw, IN 46581-0708.

Updated: March 30, 2012
© 2012 Zimmer, Inc. All Rights Reserved.

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